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Communicating at Work: Strategies for Success in Business and the Professions
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About the Author
Ronald B. Adler is professor emeritus at Santa Barbara City College. Throughout his career, he has specialized in the study of organizational and interpersonal communication. He is the author of Confidence in Communication: A Guide to Assertive and Social Skills and coauthor of Understanding Human Communication, Interplay: The Process of Interpersonal Communication as well as the widely used text Looking Out/Looking In. Professor Adler is a consultant for a number of corporate, professional, and government clients and leads workshops in such areas as conflict resolution, presentational speaking, team building, and interviewing.   Jeanne Marquardt Elmhorst is an instructor in communication studies at Central New Mexico Community College in Albuquerque, New Mexico. Her courses reflect the variety in the communication discipline: business and professional, public speaking, listening, intercultural, and interpersonal. Jeanne lived and taught in Asia for three years and continues to find opportunities to travel, study, and volunteer in other countries. She enjoys providing training for business and not-for-profit clients.             Kristen Lucas is an assistant professor in the Department of Management at University of Louisville, where she directs the business communication program. She teaches courses, conducts research, and facilitates management training sessions on organizational communication, workplace dignity, and careers. Her research has appeared in Journal of Business Ethics, Management Communication Quarterly, and Journal of Applied Communication Research.
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Product details
Paperback: 480 pages
Publisher: McGraw-Hill Education; 11 edition (September 26, 2012)
Language: English
ISBN-10: 0078036801
ISBN-13: 978-0078036804
Product Dimensions:
8 x 0.7 x 9.9 inches
Shipping Weight: 1.8 pounds (View shipping rates and policies)
Average Customer Review:
3.9 out of 5 stars
96 customer reviews
Amazon Best Sellers Rank:
#20,278 in Books (See Top 100 in Books)
!!!THE BOOK IS GREAT BUT ORDER THE KINDLE OR A NEW PHYSICAL BOOK!!!I needed this book for class. It's a 5 week long class and I didn't think paying $120+ for a book I'll only use for a month seemed like a wise move so I opted for a used book. I got the used book for $75. This thing looks like it was ran over, eaten off of, then left for dead in a back alley. It really looks like a book that was found in a dumpster.I returned it and got the Kindle rental and I'm more than happy with that product.The actual content of the book is good and it's interesting enough to keep me reading past the material required for assignments.
I love this text book. I’m studying communication studies in college as a sophomore. It does apply many communication principles to an organizational setting, but honestly a lot of the content is applicable with any relationship and communication setting.
The book is usable for it's content but has water damage to the front and back. Definitely has been used and has one semester left in it.
The book came in poor condition. There is writing on every page, it looks like a cup of water was spilled on the book, some pages were completely folded and it's just very worn. The book I got should be thrown into the recycling bin or rented out for 5 bucks.
Boring, Would rather stare at a wall or a dumpster fire
It's a good book. Good insight especially with the consideration towards cross-cultural sensitivity. It covers everything from body language to interviewing. I think it would be even more handy if I had a job to put this information to use.
I'm renting the text. It's in pretty good shape. Definitely better than i expected.
Good read actually. This is a textbook for a class I am taking, but the information in here is stuff everyone working in an office environment should read. Too bad I rented, I might have handed this one off to a few co-workers.
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